Penn Bariatric Surgery Program at Pennsylvania Hospital
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 FAQ 

 

   

Getting Started

   
 

Insurance

Dealing with insurance approval can be a frustrating step in the pre-surgery process. Approval can take a week or up to several months. The PENN Bariatric Surgery team is very experienced with the insurance approval process and will do everything possible to ensure that the process is expedited as efficiently as possible.

The authorization process will be initiated upon completion of any identified pre-requisites. To assist in making this process proceed as smoothly as possible, please obtain the following prior to your screening appointment:

  • If required by your insurance provider, a written copy of the insurance referral from your primary physician.
  • A copy, front and back, of your insurance card.

It is important to remember that your insurance may pre-approve your surgery yet not authorize it. Pre-approval means the insurance company will cover the surgery if they determine that it is a medical necessity. It does not guarantee final authorization. The insurance approval process is the responsibility of the surgeon's office.

If authorization for surgery is denied by the insurance company, you have the right to appeal. Some patients have successfully reversed insurance denials. This can be a complicated and lengthy process, but rewarding.

While waiting for the insurance authorization, utilize this time by attending support group meetings, talking with other pre- and post-op bariatric patients, or beginning an exercise program. Also, begin to incorporate recommended dietary habits that will aid in preoperative weight loss and promote long-term success. This is valuable time that can be used to develop a healthier lifestyle.

 


Need an appointment? Request one online 24 hours/day, 7 days/week or call 800-789-PENN (7366) to speak to a referral counselor.

Related Links
Request an Appointment Online or call
800-789-PENN (7366)
Pennsylvania Hospital Visitor Information
Watch Penn Vital Signs - Bariatric Surgery Special
Bariatric Surgery Care Guide
Body Mass Index (BMI) Calculator
Contact Us

 

   
   

 

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