Services and Amenities
When you choose a Penn physician for your health care, you benefit from more than two centuries
of the highest standards in patient care, education and research. We are continually recognized by our
peers and organizations throughout the region and across the nation for excellence in health
care. “The Best Doctors in America” lists more doctors from the University of Pennsylvania
Health System than from any other Philadelphia area medical center or hospital.
What to Expect
As a patient in Penn's Pavilion, you can expect:
- Express check-in and check-out
- A private room with warm cherry cabinetry, soothing earth-toned fabrics, furnishings with a
comfortable lounge chair
- Amenities such as fine linens, a plush robe, boutique toiletries and a refrigerator stocked for your
personal preferences
- A variety of chef-prepared foods served on fine china
- A concierge to assist you in scheduling personal services
- DIRECTV, wired and wireless computer service, daily newspaper and an in-room safe
- A Family-Business Center where you can conduct business matters as well as visit with your family
- Afternoon tea
- Free parking on day of discharge
Personal Services
To ensure your comfort, these services and amenities are available to you at an additional cost. Please ask your concierge for details and current pricing.
- Meals for guests and family members
- Meals upon discharge
- Plush robes
- Private duty nursing
- Salon services
- Transportation services
Our Top Priority – You
Although we strive to meet your personal needs and provide comfortable amenities, our priority, above all else, is your health care. Our Pavilion staff can help with:
- Scheduling follow-up visits
- Securing medical reports and films
- Obtaining prescriptions prior to discharge
If you'd like to contact a Pavilion representative, please call 1-866-PFS-4330 or email us at pfs@uphs.upenn.edu.
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