Visitor Information at HUP
 
Visitor Information
Driving Directions
Parking Information
Public Transportation Options
Maps and Floor Plans
Important Phone Numbers
Patient and Guest Relations

Billing Info

Dining

Discharge Information

Family Lounges

Gift Shop / Flowers

Homeward Bound Lounge

Hotel Accommodations

Information Desks

Pastoral Care

Patient Bill of Rights

Persons with Disabilities

Pharmacy

Safety and Security

Sending Mail to Patients

Special Services

Visiting Hours

While You Are A Patient
Patient and Family
Education Center
 
See also:
Volunteer Opportunities
Understanding Your Bill
 

For Your Safety and Security

Medications
The medications that you take while in the hospital are prescribed by your doctor specifically for your hospital stay. A hospital pharmacist reviews your medications and dispenses them as they are needed. You should not bring your own medications to the hospital, and should never take your own medicine unless your doctor approves and a pharmacist double-checks it with the other medications you are taking.

Valuables or Lost Items
The hospital maintains a safe and secure environment, but we strongly recommend that you send your valuables home with a family member or friend. Please notify your nurse if you need to secure personal items with the security department. The hospital is not responsible for personal belongings or valuables that are not secured with the security department.

Staff Identification
All employees and volunteers at the Hospital of the University of Pennsylvania wear photo name badges. Anyone providing care to you should be wearing proper identification. Please feel free to contact your nurse or the nurse manager if you have questions or concerns.

Smoking
The Hospital of the University of Pennsylvania is a smoke-free facility. Smoking is not permitted at any hospital entrance.

Fire Drills
For your protection, fire and disaster drills are conducted regularly. If a drill occurs while you are here, please remain in your room and do not become alarmed. The hospital is a fire-resistant building, and the staff is trained in fire protection and fire safety. The hospital also participates in all severe weather watches and warnings.

Room Comfort
Please inform your nurse if any aspect of your room is uncomfortable. Maintenance will be notified and make every effort to resolve the issue as quickly as possible.

 


Need an appointment? Request one online 24 hours/day, 7 days/week or call 800-789-PENN (7366) to speak to a referral counselor.

Related Links
Find a Doctor
Request an Appointment Online or call
800-789-PENN (7366)
Medical Services at HUP
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